Our employees always try to find a solution to your requirements and questions. We have set up an emergency unit in all of our outlets for urgent enquiries.

Emergency unit

For all everyday business matters such as enquiries, orders and transport etc, we ask you to contact us during our normal working hours: Monday – Friday from 8:00 am to 5:00 pm.

JMT insures the transport of furniture. Only after the rented furniture is delivered, is the hirer liable for damage and loss during the rental period (see terms and conditions). The hirer is liable to insure the rental item until 48 hours after the rental period. We will gladly give you the insurance values.

No, at JMT a rental request does not mean a furniture reservation.

We ask that you address your order to us in writing either by fax, e-mail or as a letter. Then we will promptly send you confirmation of your order after checking product availability.

Yes, JMT makes furniture available to its customers without any rental charges for a limited sampling period. We will be happy to send you the respective sample piece for a small transport fee or alternatively you can collect furniture from our store.

We would ask you to send orders directly to our head office in Hilden. This avoids any misunderstandings and enables us to process your order smoothly. Our customer service is happy to take care of everything else for you.

Our main business is renting and not selling. Our customer advisors will be happy to help you with special projects.

CAD information is available for download by each product. You can find out about rental fees directly on the internet by using your personal login.

Then please send an e-mail to our headquarters: hilden@jmt.de We will contact you immediately and be happy to help you further.